Privacy Policy

Last updated: February 1, 2026

At Bantrv ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at bantrv.com and our platform services.

By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our practices, please do not use our services.

1. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us, including:

  • Name and email address when you create an account
  • Profile information such as a display name, bio, and avatar
  • Payment information when you subscribe to paid plans (processed securely via third-party payment processors)
  • Communications you send to us, such as support requests or feedback

Usage Data

We automatically collect certain information when you use our platform, including:

  • Device information (browser type, operating system, device type)
  • Log data (IP address, access times, pages viewed, referring URLs)
  • Usage patterns and feature interactions within the platform
  • Cookies and similar tracking technologies (see our Cookie Policy for details)

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our platform and services
  • Process transactions and manage your account
  • Send you service-related communications, updates, and security alerts
  • Improve our platform, develop new features, and enhance user experience
  • Analyze usage trends and monitor the effectiveness of our services
  • Detect, prevent, and address technical issues, fraud, or illegal activity
  • Comply with legal obligations and enforce our terms of service

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our platform (e.g., hosting, analytics, payment processing)
  • Legal Requirements: When required by law, regulation, or legal process
  • Safety: To protect the rights, property, or safety of Bantrv, our users, or others
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for any purpose not listed here

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest, regular security audits, access controls, and secure data storage. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and receive a copy of your personal data
  • Rectify inaccurate or incomplete information
  • Request deletion of your personal data
  • Object to or restrict the processing of your data
  • Data portability in a structured, machine-readable format
  • Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at privacy@bantrv.com.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such modifications constitutes your acknowledgement of the modified policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: